News Release – Changes to Moose Jaw Fire Department
CHANGES TO MOOSE JAW FIRE DEPARTMENT
MOOSE JAW – The Moose Jaw Fire Department has undertaken changes in an effort to improve public safety to residents of Moose Jaw.
Effective Friday, July 17, 2015, all fire calls to 911 originating from Moose Jaw will be dispatched from the province-wide 911 dispatch centre in Prince Albert, SK (PA911).
Equipped with a minimum of seven staff members at all times, this new Dispatch Centre for the City of Moose Jaw will be able to enhance safety to Moose Jaw residents 24 hours a day. With this change, Regina and Saskatoon will be the only Fire Departments in Saskatchewan whose Fire Departments have an internal Dispatch Centre.
“The cost for us locally to staff the Moose Jaw Fire Department Dispatch Centre with more than one person is prohibitive,” said Moose Jaw Fire Chief Rod Montgomery, who has been a firefighter in the City of Moose Jaw for 25 years. “Ensuring there are always at least seven people answering calls enhances public safety for our residents.”
PA911 is already the Public Safety Answering Point (PSAP) for 911 calls throughout the province, with the exception of Regina and Saskatoon. This means that when someone calls 911 to report an emergency, all of these calls initially go to the PA911 Call Centre, and are then routed to the local Dispatch Centre. With this change, 911 calls will not have to be routed to Moose Jaw, quickening the time with which the local Fire Department can respond.
“By having the same Centre that receives the 911 call also dispatch our firefighters, we believe we can improve our response times to life threatening emergencies”, Montgomery said.
Prince Albert’s Dispatch Centre will also be able to provide improved technology that will increase safety locally including:
- The ability to text 911.
- Improved services for the hearing impaired and other disabled 911 callers.
- Computer-aided dispatch that will provide firefighters with GPS routes, updated road closures, and other up-to-date information while responding to calls.
- Existing secondary and tertiary redundant dispatch centres in the event of a dispatch centre compromise.
“These are modern technologies. With this change, the level of service for residents in Moose Jaw will match, if not exceed, what’s available in the rest of Saskatchewan,” said Chief Montgomery.
Coupled with the Dispatch Centre changes, the Fire Department will be adding a new position to the Department’s complement at the North Fire Hall to staff the front counter during business hours. “This person will be charged with not only assisting with administration, but also answering inquiries from the public and will help ensure Moose Jaw residents receive the best possible level of service,” said Chief Montgomery.
Rod Montgomery, Fire Chief
City of Moose Jaw
PHONE # (306) 692-2792